Frequently asked questions
Contact me - Betty Grigg
Phone 0401 620 696
Email betokodesign@gmail.com
Returns
If you don’t like it or it doesn't fit, send it back. I am happy to exchange or refund the cost of the item if it is returned in saleable condition within 2 weeks of being sent. If the item is faulty I will happily refund, remake or fix it up. Please be aware postage is non-refundable.
Sale items are non-returnable.
Sale items are non-returnable.
Shipping
Some items will be shipped out next business day but other items may need to be made up. This can take up to two weeks depending on other orders. I will message you on expected delivery time.
How to measure
Your bust: measure around your bust at its widest part. Best done wearing a bra if you wear one.
Your upper hip: measure around your body at the top of your hip bones or just below the belly button.
Your middle hip: measure around your body at the bottom of your hip bones, just where if you bend your leg up it makes an angle to your body.
Your lower hip: go 18 cm down from where you measured your upper hip, it should be around your bum somewhere. Measure around your body here.
Length: for dresses, length is from the under arm, for skirts from the waist band.
Length: for dresses, length is from the under arm, for skirts from the waist band.
Comments